FSSC Help Desk
Below are the ways you can get assistance with your questions or issues.
Frequently Asked Questions (FAQs)
Before reaching out, check our FAQ page to see if your question is already answered.
Reporting Issues with the Fermitools
If you're experiencing a bug or a software issue with the Fermitools, please follow the detailed procedures outlined on the Fermitools Error Reporting page.
Fermi GI Program, Data Analysis, or Data Products
For inquiries about the GI program, Fermi data analysis, data products, or any other Fermi-related topics:
- Submit your query via the HEASARC Feedback form (be sure to select "Fermi" in the dropdown).
- Or, email us directly at: fermihelp@milkyway.gsfc.nasa.gov